TERMS AND CONDITIONS OF USE OF THE morenacorazon.us SITE (HEREINAFTER THE “STORE” OR THE “SITE”) EFFECTIVE AS OF MONDAY, DECEMBER 10, 2018.
PRELIMINARY CONSIDERATIONS
This contract describes the general terms and conditions (hereinafter the “GTC”) applicable to the use of the services offered by ARTE Y DISEÑO MORENA CORAZÓN (hereinafter the “Company”) within the morenacorazon.us Store. Both the website and the Company will be jointly identified as “morenacorazon.us”. Any person who wishes to access and/or use morenacorazon.us or the Services (the “User”) may do so subject to the GTC, together with all other policies and principles that govern morenacorazon.us and which are incorporated herein by reference.
ANYONE WHO DOES NOT ACCEPT THESE GENERAL TERMS AND CONDITIONS, WHICH ARE MANDATORY AND BINDING, MUST REFRAIN FROM USING morenacorazon.us AND/OR THE SERVICES.
The User must read, understand and accept all the conditions established in the TCG and in the Privacy Notice as well as in the other documents incorporated therein by reference, prior to registering as a User on morenacorazon.us.
CLAUSES
FIRST.- ACCEPTANCE OF LEGAL TERMS.
With the aim of offering a safe and pleasant environment for our Users, we have established rules and terms under which the areas of responsibility and rights of both morenacorazon.us and our users are delimited.
By visiting morenacorazon.us the User is subject to the guidelines, rights and restrictions mentioned here. morenacorazon.us reserves the right to modify this document at the time and under the circumstances that best suit it, these changes being effective at the time of publication.
SECOND.- REGISTRATIONS, ACCOUNTS, PASSWORDS AND SECURITY.
morenacorazon.us will use the information provided by the User in a confidential manner, so it will not be able to disseminate or transmit it to other suppliers unrelated to the transaction, unless expressly authorized by the User himself or at the request of some competent authority.
The use of morenacorazon.us may require the User to open an account and establish a password. The User is entirely responsible for maintaining the secrecy of his or her account information, including his or her password, for any and all activity that occurs under his or her account. The User agrees to notify morenacorazon.us immediately of any unauthorized use of their account or password, or any other risk to the security of their account.
The data that the User enters must be completely true, if they are erroneous or false, morenacorazon.us reserves the right to delete the account registered with that data and prohibit the registration of said person identified by email, name or any other another that morenacorazon.us deems appropriate.
THIRD.- PAYMENT FORMS.
Directly on our portal through Paypal or Grupo Conektame SA de CV (Conekta) with Visa, Master Card or American Express credit cards or debit cards from most banks or whatever the payment agreement between both parties.
FOURTH.- PAYMENT AND MERCHANDISE POLICIES.
morenacorazon.us reserves the right to request official documents from its clients, as a means of validation of the product acquisition process through its Internet site.
The order number assigned when making the transaction on the morenacorazon.us website does not imply acceptance of the transaction. If you have any problem with the User's order, morenacorazon.us will inform you of this situation by email or telephone.
Notifications of your purchase, shipping, delivery and others will be made through email or through the morenacorazon.com website.
FIFTH.- AVAILABILITY OF MERCHANDISE AND STOCK.
All products offered on morenacorazon.us are subject to availability.
All morenacorazon.us merchandise is subject to stock, so delivery time may vary with prior notice from the latter, or the order may even be canceled and payment returned if it is not a product. refillable.
SIXTH.- PRICES.
The prices published on the morenacorazon.us website may change without prior notice. If for any reason the price is $0.00 or $10.00 or something else that is clearly wrong, the User must contact CONTACTO@MORENACORAZON.COM via email in order to request the correct price of the desired item.
SEVENTH.- PRODUCT SPECIFICATIONS.
Product features and specifications may change without prior notice. The photographs may or may not correspond specifically to these, being of a similar product represented only in an illustrative manner goes.
EIGHTH.- SHIPPING OF PRODUCTS.
Delivery time begins a maximum of 48 (forty-eight) hours after payment confirmation.
The products will be sent by parcel or private courier to the User's home and/or any office of said parcel or courier, the delivery time will depend on the service chosen at the time of making the purchase. Once payment has been confirmed and accepted, the User accepts that morenacorazon.us may delay delivery without a defined time if the product is out of stock or any event occurs that prevents delivery on the selected days.
NINTH.- PACKAGING.
All merchandise will be packaged at no charge to the customer, except for high volume products.
TENTH.- CANCELLATIONS.
The cancellation of the order only applies before morenacorazon.us confirms the shipment of the order. Once the order is canceled, a refund process will begin, within which the User must send the bank details to which the refund must be made, including: name of the bank, name of the owner, account number and CLABE of the account (18 digits). The refund will be made specifically through the same payment method or method that the user used to make the corresponding purchase.
ELEVENTH.- DATA PROTECTION.
The data provided by the User will be protected according to our privacy notice, published at morenacorazon.us.
TWELFTH.- PRODUCT WARRANTY.
The product guarantee will be provided directly by Morena Corazón, according to the exchange and return policy.
THIRTEENTH.- BILLING.
In the event that the User requires an invoice for the total amount of their purchases and does not request it when entering morenacorazon.us, they may request it by emailing VENTAS@MORENACORAZON.COM, sending for such purposes their order number, name or company name. , RFC and complete tax address as well as proof of tax situation. The data must be sent within the current month and year, at least 5 business days prior to the end of the current calendar month.
Invoices cannot be issued for purchases made outside of the current month.
FOURTEENTH.- RETURN POLICY.
The User may request the exchange of their products or the refund of their payment when the products in question are not in the conditions described and this is done within the first 3 (three) days of receiving their order.
FIFTEENTH.- APPLICABLE LAW AND JURISDICTION.
For the interpretation and compliance of these terms and conditions, the parties submit to the jurisdiction of the courts of United States, expressly waiving any other jurisdiction that may correspond to them by reason of their present or future domiciles.
SIXTEENTH.- NOTIFICATIONS
The address of ARTE Y DISEÑO MORENA CORAZÓN is located at CALLE RÍO DANUBIO 490 COL. NAVARRO, TORREÓN, 27010, COAHUILA, MEXICO.
Notifications will be valid at the email address ADMINISTRACIÓN@MORENACORAZON.COM and will be presumed received no later than five business days after being sent.